Shipping
How much is shipping?
U.S. shipping is a flat $5.99. Orders of $50 or more (before tax and shipping) ship free.
How long will my order take?
Most orders arrive in about 7–15 days.
How do I track my order?
You'll get an email with your tracking number as soon as your order ships.
Will everything arrive in one package?
Not always. Some items ship separately, and each package gets its own tracking number.
Deals & discount codes
What deals are running?
- Furrendly Outfits: pick any 2 sweaters for $39.99 or any 3 for $44.99.
- Christmas Costumes: any 2 costumes for $50.
- Fall Walk Bundle: buy a Fall Jacket and save $7 on dog shoes.
- Code 20FORME: 20% off your order.
Deals apply automatically in your cart.
Can I combine coupons?
Coupons are not stackable. They only stack with free shipping.
Sizing
How do I pick the right size?
See our Size Guide. If your dog is between sizes, choose the bigger one.
Orders & help
Something is wrong with my order. What do I do?
Send us a request with your name, phone number, order number and what happened, and we'll make it right.
How fast do you reply?
Real humans answer every request within 24–48 hours.